Claims Procedure
To report a claim, please contact our claims team:
Phone: 01242 545 500
Email: marine@towergate.co.uk
Address:
Towergate Underwriting Marine (Claims Department)
105-107 Bath Road
Cheltenham
Gloucester
GL53 7LE
Claims Information
- If the repairs do not need to be done straight away, two
estimates for the repairs should be obtained and sent to the claims
address above along with the claim form. The completed claim form
should be sent to us even if estimates are awaited
- Emergency repairs may be undertaken if it prevents further
damage to the insured’s business, or if it means the business can
carry on trading
- If the engine has been under water it must be flushed out
thoroughly with clean fresh water
- Report to the police straightaway if property has been stolen
or damaged by vandals, or a valuable item has been lost
- If someone makes a claim against the insured, full details
should be sent to us straightaway, without answering them