The claims process is explained in detail in the policy
documents, however to make a claim, your client needs to complete
the following steps:
- Call 0800 408 9164. Lines are open 24/7
- Quote the policy number
- Explain the issue to the claims personnel
HomeServe will then process the claim and book the relevant
tradesman. There are no claim forms to be filled in, your client
will just need to sign to say they are happy when the work is
complete.